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I would like to thank you for your patience and understanding with me when dealing with my Auto and Homeowner policies. With the death of my wife Merrie last year in December, I was at a loss when reading the 2 policy's auto and home, just what was I covered for? And yet on several visits to all of you in the front office, I went home with a good understanding now of my two policies. Now on a number of occasions I did ask a number of you in the front office for help, and each time everything was explained to me in a way I could understand. Here recently I was involved in an auto accident, something I had never been in 60+ years of driving. Once again I came to your office, and once again you did everything you could to help me by preparing a document I had received from the California DNV. That I did not understand. When you are 80+ years of age, most of those friends or family members you had always counted on have passed away, you wake up in the morning and you wonder, "is there anyone that cares?" Yes, and I found them in the Russell and Kaufmann office in Hemet, CA.

Robert J.

Roadside Assistance in Hemet, Riverside County and all of CA

Help On the Go.

On the road, anything can happen. From flat tires to breakdowns, it’s best to be prepared for it all. At Russell & Kaufmann Insurance Agents & Brokers, we’re proud to offer the following packages of Roadside Assistance* coverage through Allied Insurance’s trusted “Sign and Drive” service:

Basic Package. This package includes towing up to 15 miles, fuel delivery, lockout, jump starts, flat tires, and membership discounts.
Plus Package. This includes everything in the Basic Package, plus towing up to 100 miles, trip interruption coverage, turn-by-turn directions, pre-trip map routing, and emergency messages.

With Roadside Assistance, you’ll never be alone behind the wheel. Contact Russell & Kaufmann Insurance Agents & Brokers today to find out how you can get signed up.

Services apply while driving any vehicle with any occupant from an Allied household (insureds and in-home relatives).

*Roadside Assistance coverages and availability vary from state to state. Please contact a representative at Russell & Kaufmann Insurance Agents & Brokers for full details.